Frequently Asked Questions
Before you move in we will be sure to do any needed repairs, clean carpets, touch up painting, and full professional cleaning. Your home will then be walked by staff to ensure it is move-in ready for you.
The maintenance team is on-site Monday - Friday and available after hours for emergencies.
We encourage residents to use the Sightplan app to submit non-emergency maintenance requests to us. Or, if you are experiencing a maintenance emergency, please call us directly for assistance
|By the order in which they are received. Emergency work orders will take priority|
No. But if you would like to request on non-emergency maintenance issues to only enter when you are home that is an option.
Call the office and we can let you in. If it is after office hours call our office and follow the prompts to speak with the on-call maintenance technician.
Amenities at Creekfront at Deerwood apartments include a 24-hour Fitness Center, 5 Pools, Grilling Pavilion, Event Center, Resident Lounge, Cyber Center, Pet Spa, Playground and so much more. Check out our amenities page.
The pool is open all year round. Dusk to Dawn
Non assigned parking is available
Each apartment comes with a dishwasher, stove, microwave, refrigerator, and washer/dryer.
Yes, we love cats and dogs! No exotic or non-domesticated animals are allowed.
$300 pet fee and $15 pet rent for 1st pet, $200 pet fee and additional $5 pet rent for 2nd pet. Max pets allowed : 2
We have restricted breeds such as: Akita, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Pitbull, Rhodesian Ridgeback, Rottweiler, and their mixes. No weight limit
Yes, we have two pet parks on the property.
No, however, we can give you the contact information of a furniture rental company.
We offer 7-12 month leases.
We do not accept packages in the office on behalf of the residents.
The gym is open 24 hours to residents.
Our gym includes free weights, fixed weights, treadmills, ellipticals, leg and arm machines, bikes, yoga room ,and a freedom climber
There is no cost to view our beautiful community.
We take walk-ins as well as scheduled appointments.
Applications are processed within 24 to 48 hours.
Final costs will be determined by your application approval. Please call the office for more details.
Online through the resident portal or the RENTCafe Resident app.
You can pay your rent through our Resident Portal which is accessible right from our community website or by downloading the RENTCafe Resident app.
Yes. Laramar Group has partnered with Effective Coverage and LeaseTrack to manage all your insurance requirements. Residents are required to maintain renters insurance with a minimum personal liability coverage of $100,000.
Utilities are not included in your rent. There will be a separate charge for utilities.
You will contact JEA to set up the electricity to your new address. Water, sewer, and trash will be set up by us on your behalf.
Yes. Contact the office for details.
Guest are welcome and can stay up to 14 days.
No. This is not allowed.
When you sign your lease you will choose an early termination option.
Be sure to read you lease agreement and ask any questions you may have. Also, keep an eye out after you sign your lease from Updater, it's our digital move-in concierge that can help with changing your address, updating subscriptions, and much more
Yes. We are located along the city bus route.
Publix, Walmart, Target and the St. Johns Town Center are all within close proximity to the property.
Starbucks is less than 1 mile from the property.
Please call us for the best directions from where you are coming from.
Southside Service Road / Old Baymeadows Road
Didn't find an answer?
Our team is always ready to answer your questions.
Andre was extremely helpful! Always pleasant! Choosing somewhere to live is very important. He was understanding and patient with us! I couldn’t ask for better service!- D. Jones
For my first apartment, this has been the best experience. Management is very friendly and is always on top of everything. Maintenance gets done quickly and efficiently. The property is well kept in general with great amenities. We will definitely be renewing our lease!- K. Carpenter
Fabulous staff and the nicest apartment l have seen in 50 years- P. Massie
Very spacious and clean units. Lots of closet space!!! The people in the community are very kind. Those in the administration offices are very attentive and seem to care about their tenants.- W. Yates
I am resident here from last 3 years and it's been wonderful experience so far. The maintenance team is wonderful specially Jonathan who helped us to fix issues on priority and he did everything exceptionally well. Thank you.- Rahul B.